服务器、存储产品购买热线:400-860-6708 ERP、管理软件购买热线:400-018-7700云服务产品销售热线:400-607-6657
首页 > 支持下载 > 服务政策

浪潮英信服务器服务政策(B版)


ZUNJINGDEKEHU:

   NINHAO!

极速快三  GANXIENINXUANZELELANGCHAOYINGXINFUWUQI。LANGCHAOJITUANYOUXIANGONGSIJIANGYIYOUZHIDEFUWUDAXIENINDUILANGCHAOYINGXINFUWUQICHANPINDEXINREN!

极速快三  WOMENJIANYININZAICHUCISHIYONGQIANWUBIZIXIYUEDU“CHUCISHIYONGXUZHI”JI“BIAOZHUNBAOXIUCHENGNUO”BUFEN,ZHEIYIBUZHOUJIANGFANGBIANNINSHIYONGLANGCHAOYINGXINFUWUQI,LEJIEKEXIANGSHOUDEBAOXIUFUWUDENGXINXI。

  TONGSHI,QINGNINYONGZHENGKAIZIXITIANXIESUIJI“KEHUBAOXIUKA”XIANGYINGXIANGMU。


  特别提示:

  1.NINYINGDANGZAIFUWUQIJIAOJIEQIAN,XIANGJINGXIAOSHANGYAOQIUKAIXIANGDUIFUWUQIDEZHILIANGJINXINGYANSHOU。BENCHANPINJIAOJIEHOUCAIFAXIANDEXIACIHUOGUZHANG(JINGSHIYONGCAIFAXIANNEIZAIQUEXIANBUZAICILIE),TUIDINGWEIBINGFEIYOUWOGONGSIDEGUOCUOZAOCHENGDE。

  2.RUGUOGENJUKEHUSUOTIDEXUQIUGENGGAILELANGCHAOYINGXINFUWUQIDEYUANPEIZHI,QINGYUJINGXIAOGONGSIGONGTONGTIANXIEFUJIANYI《JINGXIAOSHANGGENGGAIPEIZHISHUOMING》,BINGDUICIQUERENHEBAOCUN;NINDEFUWUQIZHONGANZHUANGDEYIQIEFEILANGCHAOYINGXINFUWUQIDEPEIJIANDEBAOXIU,YOUNINYUQIJINGXIAOSHANGLIANXI。

  3.RUJINGXIAOGONGSIWEININTIGONGLECHU《LANGCHAOYINGXINFUWUQIBIAOZHUNBAOXIUCHENGNUO》ZHONGCHENGNUOZHIWAIDEFUJIAFUWU,WOGONGSIBUCHENGDANZEREN,QINGYUJINGXIAOGONGSIGONGTONGTIANXIEFUJIANER《JINGXIAOSHANGFUJIAFUWUCHENGNUOSHUOMING》,BINGDUICIQUERENHEBAOCUN;YIBAOZHENGJINGXIAOSHANGDUININEWAICHENGNUODEDUIXIAN。

  4.BENCHENGNUOJINSHIYONGYU2003NIAN4YUE1RI(HAN)ZHIHOUSHENGCHANDELANGCHAOYINGXINFUWUQI。

  初次使用须知

  DANGNINGOUMAIFUWUQIHOU,QINGNIN:

  1.SHOUXIANHEDUIJIQISHIJIPEIZHIYUZHUANGXIANGDANSHIFOUWANQUANYIZHI,SUIJIZILIAO、BAOXIUKASHIFOUQIQUAN。RUYOUYIYIQINGYUJINGXIAOSHANGLIANXI。

  2.RENZHENYUEDUBAOXIUCHENGNUOHESUIJIZILIAO,BINGTUOSHANBAOGUANKEHUBAOXIUKA、SUIJIZILIAO、GUANGPANHERUANPAN。

  ZHUYI:BUYAODAKAISUIJIRUANPANDEXIEBAOHU,YIMIANRANSHANGBINGDU。


       1.BAOXIUQI

  1.1 BAOXIUQIZICHANPINSHOUCIGOUMAIRI(“GOUMAIRI”)QISUAN,GOUMAIRIYIGOUMAICHANPINDEFAPIAORIQIWEIZHUN。RUWUYOUXIAOFAPIAO,ZEBAOXIUQIJIANGZICHANPINCHUCHANGRIQISUAN。CHANPINFAPIAORIQIWANYUCHANPINSHIJIJIAOFURIDE,BAOXIUQIZICHANPINSHIJIJIAOFURIQISUAN。

极速快三  1.2  FAPIAORIQIYUCHUCHANGRIQIZAISANGEYUEZHINEIYOUXIAO,CHAOGUOSANGEYUEDECHUCHANGRIQIJIASANGEYUEBAOXIU。

       2.BAOXIUJIEJUEFANGAN

极速快三  2.1 DUIBAOXIUFANWEINEIDECHANPINGUZHANG,YIXIULIWEIJIEJUEYUANZE。

  2.2 ZAIKEXINGDEQINGKUANGXIA,WOMENKENENGHUICHANGSHITONGGUOWANGLUO、DIANHUAHUOQITAYUANCHENGBANGZHUFANGSHILAIZHENDUANHEJIEJUENINDECHANPINGUZHANG。RUYOUXIEWENTIKETONGGUONINZIJIANZHUANGZHIDINGDERUANJIANGENGXINHUOTIHUANJIANFANGSHIJIEJUE,ZEWOMENHUIZHIDAONINHUODEHEANZHUANGCILEIRUANJIANGENGXINHUOTIHUANJIAN。

  2.3 RUSHANGSHUFANGSHIBUSHIYONGHUOWUFAJIEJUEWENTI,WOMENHUIANCHANPINXIANGYOUDEBAOXIUFUWULEIXINGANPAIFUWU。RUNINYAOQIUDEJIEJUEFANGANCHAOCHUFALVGUIDINGDEHUOWOMENCHENGNUODEFANWEI,NINXUYAOCHENGDANXIANGYINGDEFUWUFEI。

       3.RUHEHUODEBAOXIUFUWU

  3.1 RUXUYAOBAOXIUFUWU,NINKEZHIJIEYUCHANPINXIAOSHOUSHANGHUOBODALANGCHAOFUWUREXIANDIANHUA400-860-0011YUWOMENLIANXI。

  3.2  登录浪潮网站bmycjy.com获取驱动与产品手册相关支持。

       4.FUWULIUCHENGJIBAOXIUZHUNBEI

  QUANGUOFANWEINEIDEYONGHUZAIMEITIAN24XIAOSHINEIJUNKEBODAFUWUREXIANBAOXIU。JIEDAOBAOXIUHOU,LANGCHAOGONGSIJISHUFUWURENYUANHUIZAISHOUCIJINXINGJISHUPANDUANJIJISHUGOUTONG。RUGUOQUERENXUYAOXIANCHANGFUWU,LANGCHAOGONGSIJISHUFUWURENYUANHUIANPAIQUANGUOFUWURENYUANJINXINGXIANCHANGFUWU。

极速快三  YONGHUBAOXIUSHIXUYAOTIGONGRUXIAXINXI:

极速快三         1). CHANPINXINGHAO(MODEL);

极速快三         2). CHANPINXULIEHAO(S/N);

         3). XITONGYINGJIANHERUANJIANDEJUTIPEIZHI;

极速快三         4). XITONGCUOWUXINXI;

         5). XIANGXIGUZHANGMIAOSHU;

         6). YONGHUDANWEI、LIANXIREN、LIANXIFANGSHIHEXIANGXIDIZHI;

极速快三       5.BAOXIUQIXIAN

BAOXIUBUJIAN

BAOXIUQIXIAN

TEBIETIXING

   

极速快三ZHUBAN、CPU、YINGPAN、DIANYUAN、NEICUN、WANGKA、RAIDKA、XIANKA、CPUBAN、SCSIBEIBAN、NEICUNBAN、ZHONGJIEBAN

ZIGOUJIZHIRIQISANNIANBAOXIU

1、CICHENGNUOZHIZHENDUIZAIBAOXIUQINEIZHENGCHANGSHIYONGSHICHUXIANYINGJIANGUZHANGDEQINGKUANG。

2.CICHENGNUOJINXIANYUSHIYONGLANGCHAOYINGXINFUWUQIYUANCHANGPEIJIAN。

极速快三3.LANGCHAOYINGXINFUWUQIYINGJIANBUJIANZIGOUMAIZHIRIQI,ZAIZHENGCHANGSHIYONGXIA,ZAIBAOXIUQINEIFASHENGGUZHANGHUOQUEXIAN,LANGCHAOJITUANYOUXIANGONGSIJIANGXUANZEXIULIHUOGENGHUANQUEYOUGUZHANGHUOQUEXIANDEBUJIAN。GENGHUANDEBUJIANKENENGSHIXINPIN,YEKENENGXINGNENGSHANGDENGTONGYUXINPINDEBUJIAN。

极速快三4.WEIXIUTIHUANHOUDEGUZHANGBUJIANGUILANGCHAOJITUANYOUXIANGONGSISUOYOU。RUGUOYOUYUSHUJUANQUANBAOMIDENGYUANYIN,BUNENGFANHAIGUZHANGBUJIAN,KEHUYINGDANGGOUMAITIHUANBUJIAN。

5.JIXIANGWAIBUGELEIANJIAN、ZHISHIDENGTIGONG3GEYUESHANGMENFUWU。

6.XIANSHIQIBAOXIUCANZHAOXIANSHIQIBAOXIUCHENGNUOZHIXING。

   

极速快三SHUBIAO、JIANPAN、GUANGQU、RUANQU、CPUFENGSHAN、XIANKAFENGSHAN、JIXIANGFENGSHAN

ZIGOUJIZHIRIQIYINIANBAOXIU

   

JIXIANGWAIBUGELEIANJIAN、ZHISHIDENG

ZIGOUJIZHIRIQISANGEYUEBAOXIU

   

JIXIANGJIQIFUJIAN(JIXIANGSUO、YAOCHI、MIANBANDENG)、SUIJIZILIAOJIGUANGPAN、RUANPAN、DIANYUANXIAN、BAOZHUANGCAILIAODENG

BUSHUYUBAOXIUFANWEI

   

QITAWEILIECHUBUJIAN

QINGZHIJIEXIANGLANGCHAOJITUANYOUXIANGONGSIZIXUN

WEIXIUGENGHUANDEBUJIAN

经浪潮集团有限公司在各地维修机构维修后的机器(部件)保修期限随同原整机(部件)保修期,如距保修期结束已不足三个月,则所更换部件自更换之日起保修三个月(延长期的部件不提供现场服务)

BAOXIUQINEIZENGPEIDEBUJIAN

XIANGYOUGAILANGCHAOYINGXINFUWUQISHENGYUDEBAOXIUQIXIAN

极速快三BAOXIUQIWAISHOUFEIGENGHUANHEZENGJIADEBUJIAN

XIANGYOUYINIANDEBAOXIUQIXIAN(BUTIGONGXIANCHANGFUWU)。


       6.FUWUFANGSHI

FUWUFANGSHI

MIANFEIXIANGSHOUFUWUDEQIXIANJISHUOMING

YINGJIANGUZHANGXIANCHANGFUWU

ZHUBAN、CPU、FEIREBOCHAYINGPAN、NEICUN、WANGKA、RAIDKA、XIANKA、FEIREBOCHADIANYUAN、CPUBAN、SCSIBEIBAN、NEICUNBAN SANNIANXIANCHANG;

GUANGQU、RUANQU、 YINIANXIANCHANG;;

YINGJIANGUZHANGSONGXIUFUWU

BAOXIUQINEI

注: CPU风扇、机箱风扇、显卡风扇只提供送修(或发货更换)服务

FAHUOGENGHUAN

JIANDANANZHUANGDEBUJIAN(BAOKUOREBACHAYINGPAN、REBACHADIANYUAN、JIANPAN、SHUBIAO),LANGCHAOJITUANYOUXIANGONGSIHUIXUANZEFAHUOGENGHUANDEFANGSHIWEIXIU,BINGTIGONGXIANGYINGDEDIANHUAANZHUANGZHIDAO。

XIANCHANGFUWU:FUWURENYUANDAOYONGHUCHUJINXINGXIANCHANGFUWUBINGJIANGFUWUQIXIUFU,RUDANGSHIBUNENGXIUFU,FUWURENYUANQUJIHUIWEIXIUJIGOUWEIXIU,JIANGXIUFUHOUDEFUWUQIZAISONGHUIYONGHUCHU。

极速快三SONGXIUFUWU:WEIXIUSHIYONGHUZIJIJIANGGUZHANGJIHUOGUZHANGBUJIANSONGDAOFUWUJIGOU,XIUFUHOUYONGHUZIXINGQUHUI。


       7.XIANGYINGZHOUQI

极速快三  7.1 DIANHUAXIANGYINGSHIXIAN

  NINTONGGUODIANHUAXIANGLANGCHAOKEHUFUWUZHONGXINHUOGEDIBANSHICHUTICHUDEFUWUQINGQIU,WOGONGSIJIANGYUYIXIAOSHINEIHUIYING,SIXIAOSHINEITICHUJIEJUEFANGAN。

  7.2 SHANGMENFUWUXIANGYINGSHIXIAN

  DUIYUBAOXIUQINEIDELANGCHAOYINGXINFUWUQI,TONGGUODIANHUAZHIDAOWUFAJIEJUEDEGUZHANG,WOMENJIANGYIJURUXIADESHANGMENFUWUDEXIANGYINGSHIJIANTIGONGSHANGMENFUWU。FUWUGONGCHENGSHIJIANGHUIGENJUNINSUOCHUDEWEIZHI,YUNINDIANHUAYUYUEDENGMENSHIJIAN。BIAOZHUNDEXIANGYINGSHIJIANRUXIA:

极速快三  RUNINZAIGONGZUOSHIJIANSONGXIUFUWUQI,NINSONGDADELANGCHAOJITUANYOUXIANSHOUQUANWEIXIUJIGOUJIANGWEININTIGONGFUWU。

JULI(GONGLI)

DAODAXIANCHANGSHIJIANA

DAODAXIANCHANGSHIJIANB

0-100

DIERGEGONGZUORI

DISANGEGONGZUORI

101-400

DISANGEGONGZUORI

DISIGEGONGZUORI

>400

DISIGEGONGZUORI

DIWUGEGONGZUORI

  ZHU:YOULANGCHAOJITUANYOUXIANGONGSIBANSHICHUDESHENGHUICHENGSHISHIYONGA,MEIYOULANGCHAOJITUANYOUXIANGONGSIBANSHICHUDESHENGHUICHENGSHISHIYONGB

极速快三  JULI:NINSUOCHUDEWEIZHIYUNINDESHENGHUICHENGSHIDEJULI。

极速快三       8.GENGHUANHETUIHUO

  8.1 CHUFEILANGCHAOLINGYOUZHISHI,FOUZECHANPINGENGHUANHUOTUIHUOSHI,NINYINGJIANGQUANBUCHANPIN(BAOKUODANBUXIANYUQUANBUFUJIAN、BUJIAN、BAOZHUANGCAILIAO、CUXIAOPINDENG,XIATONG)YIBINGTUIHAI。

  8.2 GENGHUANXIALAIDECHANPIN、BUJIANJIQITAWULIAOJUNGUILANGCHAOSUOYOU。YONGYUGENGHUANDETIHUANJIANKENENGBUSHIXINDE,DANJIANGYUXINPINJUYOUTONGYANGLIANGHAODEXINGNENGZHUANGTAI,BINGZHISHAOZAIGONGNENGSHANGBUDIYUBEITIHUANJIAN。

极速快三       9.BUTIGONGBAOXIUDEQINGKUANG

  RUCHANPINCUNZAIXIALIEQINGKUANG,BENWENJIANXIANGXIADEBAOZHENGHEBAOXIUFUWUJIANGBUSHIYONG:

极速快三  ① CHANPINHUOBUJIANCHAOGUOXIANGYINGBAOXIUQI;

极速快三  ② CUOWUHUOBUSHIDANGSHIYONG、WEIHUHUOBAOGUANDAOZHIDEGUZHANGHUOSUNHUAI,RU:BUDANGBANYUN;FEIANCHANPINHELIYUQIYONGTUSHIYONG;BUDANGCHABAWAIJIESHEBEI;DIELUOHUOBUDANGWAILIJIYA;JIECHUHUOBAOLUYUBUSHIDANGWENDU、RONGJI、SUANJIAN、SHUIJINHUOCHAOSHIHUANJING;JICHONGSHISHUYAOHUOYIWUQINRUDENGDAOZHIDECHANPINHUOBUJIAN(RUWAIQIAO、LCDPING、JIEKOU、YUANQIJIAN、XIANLUDENG)SUILIE、XIUSHI、SUNHUAIDENG;③ YOUFEILANGCHAOSHOUQUANJIGOUHUORENYUANANZHUANG、XIULI、GENGGAI、TIANJIAHUOCHAIXIEZAOCHENGDEGUZHANGHUOSUNHUAI;④CHANPINHUOBUJIANDEYUANYOUSHIBIEXINXIBEIXIUGAI、BIANGENGHUOCHUQU;

  ④ SHIYONGFEIHEFASHOUQUAN、FEIBIAOZHUNHUOFEIGONGKAIFAXINGDERUANJIANZAOCHENGDEGUZHANGHUOSUNHUAI;

  ⑤ YINBINGDUGANRAN、HEIKEXIJIHUOQITAEYIQINHAIXINGWEIZAOCHENGDEGUZHANGHUOSUNHUAI;

  ⑥ YINBUKEKANGLIHUOYIWAISHIJIANZAOCHENGDEGUZHANGHUOSUNHUAI;

极速快三  ⑦ QITAFEIYINCHANPINBENSHENZHILIANGWENTIDAOZHIDEGUZHANGHUOSUNHUAI。

  YUSHANGSHUQINGKUANG,NINYINGXIANGXIANGGUANZERENFANGXUNQIUJIEJUE,LANGCHAODUICIBUCHENGDANRENHEZEREN。YINFEIZAIBAOXIUQIHUOBAOXIUFANWEINEIDEBUJIAN、FUJIANHUORUANJIANDAOZHICHANPINBUNENGZHENGCHANGSHIYONGDE,BUSHIBAOXIUFANWEINEIDEGUZHANG,CILEIWENTIYINGANXIANGGUANBAOXIUGUIDINGTONGGUOGENGXINXIUFUZHEIXIEBUJIAN、FUJIANHERUANJIANJIEJUE。CHANPINSHIYONGGUOCHENGZHONGZHENGCHANGDETUOSE、MOSUNHEXIAOHAO,BUSHIBAOXIUFANWEINEIDEGUZHANG。

关于浪潮

集团简介 文化理念 荣誉资质 董事长致辞 加入我们 联系我们 关注我们

新闻与活动

新闻公告 市场活动

如何购买

需求工单 售前咨询 查找经销商

探索浪潮

通用服务器 存储 人工智能 爱城市网 浪潮云 浪潮云ERP

支持与服务

支持下载 视频中心 服务进度查询 安全通告

快速链接

合作伙伴生态 电子采购平台 投行项目 投资者关系 道德遵从

ZAISHEJIAOMEITISHANGGUANZHUWOMEN

拨打咨询电话